Terms and Conditions

General Terms and Conditions

1. Scope of Application

The following General Terms and Conditions (GTC) apply to all orders placed through our online shop. Our offer is exclusively directed at consumers within the meaning of § 13 BGB (German Civil Code).

2. Contracting Party, Conclusion of Contract

The purchase contract is concluded with:
ZEITPOST Helena Hiener
Hofstattstraße 14
86919 Utting am Ammersee
E-Mail: zeitpost@mail.de

The presentation of products in the online shop does not constitute a legally binding offer, but an non-binding online catalog. By clicking the "Buy" button, you place a binding order. The purchase contract is concluded when we confirm your order with an order confirmation via email.

3. Prices and Shipping Costs

All prices are final prices and include statutory value-added tax. In addition to the final prices, further costs may arise depending on the shipping method, which will be displayed before the order is submitted.

4. Payment Terms

Payment can be made by:
- Prepayment/Bank Transfer
- Credit Card
- PayPal

5. Delivery

Delivery is made within Germany. The delivery time is [X-X] business days after receipt of payment.

6. Retention of Title

The goods remain our property until full payment has been received.

7. Right of Withdrawal

Consumers are entitled to a statutory right of withdrawal. Please refer to our separate withdrawal policy for details.

8. Warranty

The statutory warranty rights apply.

9. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr

10. Final Provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.